Solo 30 and Combi 30 are market leading tariffs offering the most minutes in the market (Combi 30 now offers 700 minutes). With this offer being so good T-Mobile are about to embark upon a huge advertising campaign to make sure everyone is aware of it.The campaign will highlight the fact that T-Mobile is the best value network and that right now customers will not find more minutes for £30 a month. This is the first time any network has been in a position to make such a claim.

The advertising campaign itself is based around people having to search in all sorts of places for the most minutes and not finishing it because you will only find it at T-Mobile.

This offer does mean that Solo 30 and Combi 30 customers will never have to search for a deal as T-Mobile always guarantees that your customers will always get more minutes for £30 a month. So, even if a customer finds more minutes for £30 a month from a competitor then they just need to ask and T-Mobile will either match it or beat it!

It is also worth noting that T-Mobile Customer Services have access to a new system called Match Checker (not customer facing) that allows them to monitor what their competitors are offering every day. Match Checker gives details of their competitors tariffs so customers can ring customer services to find out what T-Mobile will match and if they decide not to match it the reasons why.

Finally, customers who connect to either Solo or Combi 30 will also be given the guarantee that if in the future o2, Vodafone, Orange or 3 offer their customers more minutes for £30 then they can call customer services and they will match or beat these minutes.

The terms and conditions for this offer are:

• The tariff must be from one of the other 4 networks (o2, Vodafone, Orange or 3) at exactly £30 a month
• The minutes in the competitor plan need to be a fixed amount of any time any network minutes and be available across their entire phone range
• The tariffs need to be on the same length of commitment(30 days for Solo 30 and 12 – 18 month for combi 30)
• Customers can ask us to match a competitor offer once a month
• T-Mobile will not be matching time limited promotional offers from their competitors, share/business tariffs or tariffs where the monthly line rental includes payment for a phone

This is a great promotion and you will also get cashback of £17.50 on these 2 mobile phone contract plans from T-mobile.

Filed under: mobile phone